Privacy Policy

Information We Collect

OWNTHUM AI ("we", "us", or "our") collects information you provide directly and information gathered automatically when you interact with our website and services.

Information You Provide

• Name, email address, and phone number when you submit a consultation form or contact us
• Company name, job title, and business details you share during onboarding
• Messages, requirements, and files you upload through our website forms
• Payment and billing information processed securely through third-party providers
• Communications you send us via email or our contact forms

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and search terms that led you to our site
• Interaction data such as clicks, scrolls, and form interactions

How We Use Your Data

We use the information we collect for the following purposes:

• To respond to your consultation requests and provide our AI automation services
• To communicate with you about your project, proposals, and updates
• To send relevant service information, case studies, and newsletters (with your consent)
• To improve our website, services, and user experience
• To process payments and manage billing for our services
• To comply with legal obligations and protect our legal rights
• To detect and prevent fraud, abuse, or other harmful activities

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., form submission services, email platforms)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice
• With Your Consent: In any other circumstance where you have given explicit permission

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site performance.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, access-controlled storage of personal data
• Regular security audits and vulnerability assessments
• Strict access controls — only authorised personnel can access your data

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

• Contact form submissions are retained for up to 2 years
• Client project data is retained for the duration of the engagement plus 3 years
• Analytics data is retained in anonymised form for up to 5 years
• You may request deletion of your data at any time (see Your Rights below)

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request that we restrict processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at help@ownthum.com. We will respond within 30 days.

Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Web3Forms — Form submission processing
• Google Fonts — Font delivery
• Font Awesome — Icon delivery via CDN
• Three.js (Cloudflare CDN) — Background visual rendering

We recommend reviewing the privacy policies of these third-party providers for information on how they handle your data.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it promptly.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: